Added into each procedure is the PDCA cycle, (Plan, Do, Check, Act) which provides the format for continuous improvement.
The incident management procedure outlines your organisation's process for reporting, recording, investigating and analysing all accidents, incidents and work-related illnesses. The procedure is a combination of describing the process as well as step-by-step instructions for putting it into place. It includes flow charts, definitions and information relevant legislation. Each procedure follows an overall process of why, how, who, when, review and includes a list of the other related documents that can be used.